Electronic Commerce is the exchange of business information via an electronic
format, such as Electronic Data Interchange (EDI), electronic mail (e-mail),
electronic bulletin boards, and electronic funds transfer. E-Commerce
technologies are designed to replace traditional paper based workflow with
faster, more efficient and reliable communications between computers.
The infrastructure for EC is networked computing, which is emerging as the
standard computing environment in business, home and government. Networked
computing connects several computers and other electronic devices by
telecommunication networks. This allows users to access information stored in
several places and to communicate and collaborate with others from their desktop
computers. The vast majority of people use computers connected to a global
networked environment known as the Internet, or its counterpart within
organisations, called Intranet.
The lower levels of Electronic Commerce are concerned with a basic network
presence, company promotion, and pre- and post-sales support. By using available
"off-the-shelf" technologies, these levels can be both cheap and straightforward
to implement, as thousands of small companies can already testify. By contrast,
the more advanced forms of E-Commerce pose complex problems that are as much
legal and cultural as technological. At these levels there are no
"off-the-shelf" solutions, so companies are forced to develop their own custom
systems. Thus at present it trends to be only the larger and richer companies
that are pioneering these levels. However, over time the boundary of what is
commonplace will gradually move to encompass the more complex levels of
Electronic Commerce and further "off-the-shelf" technologies will be established
to support these higher levels, just as they have been for the lower levels.
OCRA provides a full range of Electronic Commerce consulting and implementation
services that help companies build successful Business-to-Business and
Business-to-Consumer E-Commerce Ventures.
The experienced consultant listed below has particular expertise in this area
and will gladly assist with advice on how to approach your particular challenge
If you would prefer to contact one of our multilingual offices,
click here for a list of our office contact details. Alternatively, select
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